Divided into four parts, Total Quality of Management presents a comprehensive overview of core management principles and philosophies, in addition to providing readers with a structured treatment of macro business strategies—customer orientation, process orientation, people orientation and wealth generation. This book is also essential for learning about the various tools, methodologies and enablers for controlling waste, improving productivity, enhancing competitiveness, ensuring cost-effectiveness and decision making, and solving business problems. Management students, practising professionals, bureaucrats, politicians as well as trade-union and social leaders will find this book invaluable for achieving ‘quality’ both at the workplace and in their lives.